BankReconciliationGuide > Bank Reconciliation > Setting Up the Bank Reconciliation Module > Troubleshooting: Setting Up the Bank Reconciliation Module
Troubleshooting: Setting Up the Bank Reconciliation Module
At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at documentation@cougarmtn.com.
 
To Fix This:
Try This:
When I view my reports I don’t always want to immediately send them to the printer.
On the Print Options tab of the BR Module Preferences window, select the Edit check box for the report types you might want to view before you print. See Setting Your Printing Preferences for more information.
I have a Frequency Code that I don’t use anymore, but the system won’t allow me to delete it.
You cannot delete a Category Code or a Frequency Code if it is attached to any records. See Changing or Deleting Codes for more information.
 
 
 
Published date: 05/21/2021