To Fix This: | Try This: |
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My transactions are not reflected in Bank Reconciliation after I post. | You might not have Accounts Receivable integrated with Bank Reconciliation. You can verify this if you select Options > Set Up Integration Between Modules from the Accounts Receivable navigation pane and confirm that you have Accounts Receivable integrated to Bank Reconciliation. For more information on integrating modules, see Accounts Receivable Relationship with Other Modules. |
I generated finance charges, but no charges were calculated for the customers I selected. | Run the Aged Analysis Report with detail and make sure the customers have Terms Codes assigned to them and that the Terms Code is defined correctly. If you use Balance Forward customer types, the finance charge will only calculate correctly after you purge the open items for a period. |
I noticed after posting that I accidentally entered a transaction twice and now the customer’s account has an incorrect balance. | Because you already posted, you must create a reversing entry, see Handling Errors After Posting. |