If you elected to use multiple batches when you set up Accounts Receivable Module Preferences, you must define and select a batch before you can process transactions.

If you haven’t set up or selected an active batch, when you select Transaction Tasks > Enter Adjustment / Payment Transactions, a prompt will appear in which you can either set up a new batch or select an existing batch. You can tell which batch is active on the status bar at the bottom of your screen.