JobCostGuide > Job Cost > Entering Job Cost Activity > Troubleshooting: Entering Job Cost Activity
Troubleshooting: Entering Job Cost Activity
At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at documentation@cougarmtn.com.
 
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I posted cost activity and it looks like some activity is doubled in my accounts.
Make sure you only entered activity in one place. For example, if you enter bills or generate purchase orders, you shouldn’t also enter that activity through the Enter Activity window. This duplicates your costing.
I want to transfer costs to a different job, but when I open the Code Lookup in the Transfer To section of the Transfer window, the job doesn’t appear.
The Lookup only shows jobs that include the Cost Code you selected to transfer activity from. Check if the job you want to transfer to includes the Cost Code you selected.
 
 
 
Published date: 03/27/2020