The Sales By State Report shows sales and tax amounts grouped by either the shipping state or the billing state. Work orders, holds, quotes, layaways (except for layaway pickups), back orders, paid outs, voids, and gift cards are not included.

The state shown is taken from the Customer Information section of the Order Entry or Point of Sale entry window. If this is a cash sale and no state is in the entry window, the state is based on the billing or shipping state from the Organization Information window in Controller. If no state information is available in Controller, the transaction will appear on the report under the UNKNOWN heading.