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Troubleshooting: Printing Tasks for the Salesperson
At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at documentation@cougarmtn.com.
 
To Fix This:
Try This:
I have to enter returns that are for posted and unposted transactions. How do I do this without ruining my Inventory count?
You need to take different steps depending on whether the items being returned are from a posted or unposted transaction. See Entering a Return for more information.
 
Published date: 11/22/2021