Wellness Support
Many problems that Cougar Mountain customers face stem from issues with their hardware or with other software running on their systems. Frequent preventative maintenance to your systems can protect your business from catastrophic data corruption and lost productivity. To improve the performance of your Cougar Mountain software, we offer a Wellness Support Program that will walk you through the steps of protecting your financial backbone.
The Wellness Support Program provides online troubleshooting, guidance, and telephone assistance on a quarterly basis to help facilitate a smooth and productive operation of your Cougar Mountain software solution. Your annual subscription includes four one-hour evaluation sessions to analyze and enhance your hardware and software functionality for optimal performance. Wellness Support provides reliable diagnostics at your convenience during your normal business hours, Monday through Friday. You also have access to our CMS eServices, a comprehensive online web support resource that provides extensive product and support information.
For more information or to sign up for this program, contact your account executive at (800) 388-3038 or visit our website at www.cougarmtn.com.
Published date: 10/11/2021