GeneralLedgerGuide > General Ledger > General Ledger Period End and Maintenance > Troubleshooting: General Ledger Period End and Maintenance
Troubleshooting: General Ledger Period End and Maintenance
At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at documentation@cougarmtn.com.
 
 
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Try This:
My reports that contain history information take a long time to run.
You might need to purge your unwanted history to free up hard drive space and speed up reports that contain history information, see Purging History in General Ledger.
There are discrepancies in my Audit Trail and Trial Balance Reports.
Recalculate your data tables in General Ledger by selecting Period End Tasks > Recalculate Period Table (see Recalculating General Ledger Tables).
Published date: 09/30/2021