GeneralLedgerGuide > General Ledger > Interface Codes > Troubleshooting: Interface Codes
Troubleshooting: Interface Codes
At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at
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Transactions are not posting correctly when a sale is posted in the Sales module.
Make sure that you checked the Use Interface Table check box on the System Settings tab of the Controller module. For information on this, refer to Setting Up or Selecting an Organization.
Published date: 04/08/2020