GeneralLedgerGuide > General Ledger > Working with Reports > Troubleshooting: Working with Reports
Troubleshooting: Working with Reports
At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at documentation@cougarmtn.com.
 
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(Business product only) My reports are not showing both companies’ financial information.
You can select to print consolidated ledger reports to view financial information for multiple companies in your system, see Consolidating Option for Multiple Organizations (Business product only).
Reports containing history information take a long time to run.
You might need to purge your unwanted history to free up hard drive space and speed up reports that contain history information, see Purging History in General Ledger.
Published date: 09/30/2021