When you contact Cougar Mountain Customer Support, please have your support number ready. This is typically your telephone number, with the area code first. You will also need to know your operating system, the Cougar Mountain product(s) you have purchased and installed, and the version of the product. To find your software version, in any Denali module, select Help > About Cougar Mountain Software from the menu bar. If you are not sure of any of this information, Customer Support can help.