InventoryGuide > Inventory > Setting Up the Inventory Module > Troubleshooting: Setting Up the Inventory Module
Troubleshooting: Setting Up the Inventory Module
At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at documentation@cougarmtn.com.
To Fix This:
Try This:
I cannot view vendor information from within the Inventory module.
Make sure that AP Lookup Enabled is selected in the Accounts Payable drop-down on the General tab of the IN Module Preferences window.
My inventory quantities aren’t being updated when I sell the stock items.
Check that Order Entry or Point of Sale is integrated to the Inventory module.
Published date: 12/21/2020