InventoryGuide > Inventory > Using Inventory with Specialty Shop > Troubleshooting: Using Inventory with Specialty Shop
Troubleshooting: Using Inventory with Specialty Shop
At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at documentation@cougarmtn.com.
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I set up a coupon discount for one of my stock items, but at the time of sale the discount is not being applied.
You may have the date set incorrectly. If the date range for the Coupon Code does not include the date at the time of sale, the discount will not be applied. See Attaching Multi-Packs and Buy Downs to Stock Items for information on setting up stock items for coupon sales.
Published date: 12/21/2020