Troubleshooting: Entering Accounts Payable Bills

JobCostGuide > Job Cost > Entering Accounts Payable Bills > Troubleshooting: Entering Accounts Payable Bills

At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at documentation@cougarmtn.com.

To Fix This:	Try This:
I entered a bill in Job Cost and paid it in Accounts Payable, but I need to void the payment.	You need to reverse the payment in both Accounts Payable and Job Cost to keep your accounts accurate. Use the Reverse Activity window in Job Cost and the Adjust/Pay Bills window in Accounts Payable to complete these tasks.

Published date: 03/27/2020