PurchaseOrderGuide > Purchase Order > Purchase Order Management Tasks > Troubleshooting: Purchase Order Management Tasks
Troubleshooting: Purchase Order Management Tasks
At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at documentation@cougarmtn.com.
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I want to pre-issue purchase orders, but I am unable to locate the menu item to do so.
You must first check the Pre-issue purchase order numbers check box on the General tab of the PO Module Preferences window. This activates the Issue Purchase Order Numbers option on the Options menu.
I want to pre-issue purchase orders to some buyers, but not all buyers.
You cannot pre-issue purchase order numbers to some buyers and not others. If you choose to pre-issue purchase order numbers, you must pre-issue them to all buyers.
I have orders that I place every month from certain vendors and I want to decrease my entry time.
You might consider setting up recurring purchase orders to decrease your entry time.
 
 
 
Published date: 02/08/2021