Accepting Credit Cards and Debit Cards Using Authorization Software

SalesGuide > Sales > Entering Transactions as the Salesperson > Tendering a Sale > Accepting Credit Cards and Debit Cards Using Authorization Software

Preauthorizing a Transaction

If you accept credit cards and/or debit cards as payment, authorization or other requirements are already set up. The cash back feature of debit cards is not available with Denali at this time.

The tender buttons might be labeled differently depending on your authorization software. If you use TSYS Transport 4.0/Genius, the buttons you use for credit and debit card transactions are labeled Customer [F4] for instances when the customer swipes the card and Salesperson [F5] for instances when the salesperson swipes or enters the card information.

For information on how to use the authorization software, refer to the documentation that accompanied your authorization software.

To tender a credit card or debit card:

1 If you use TSYS Transport as your authorization software, click the Credit Card [F4] or Debit Card [F5] button depending on the payment type.
-or-
If you use TSYS Transport 4.0/Genius as your authorization software, click Customer [F4] to allow the customer to swipe the card or Salesperson [F5] for debit or credit card transactions you will handle. If you did not add an IP address in the CMS TSYS Setup window, the Customer [F4] button is not available.

2 In the card information window that appears, enter the necessary information if you are manually entering the card information. If the salesperson or customer swipes a card, the fields will autofill.

When you return to the Transaction Closeout window, you will see the information you entered in the grid.

3 Click Done to complete the transaction.

NOTE: If you use authorization software and a credit card or debit card is denied, you will see a message that indicates this and the reason for denial. After you review the message, click OK to close the message and return to the information window. Confirm the information and proceed according to your business’ policies, which is generally to either attempt authorization again or tender a different payment method.