To Fix This: | Try This: |
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We open the register with the same amount of cash every day, so I don’t want my clerk to have to re-enter the amount. | In the Opening Cash field of the Sales Register Codes window, you can set the opening cash amount for the Register Code. |
I am uncertain how to secure the registers so no one has access to them while they are unattended. | Have your clerks log off between transactions. Use the Allow Log On/Off Between Sales function for this. See Customizing the Sales Entry Window for specific information and steps. |
I have a cash drawer connected to a parallel port that does not open or opens weakly. | If this problem only occurs with Denali, you can adjust your Device Code settings. In Sales, select Hardware and Formats > Set Up Individual Devices from the navigation pane. In the Sales Device Codes window, access the cash drawer device and select Edit. In the Open Drawer field, add a number between 1 and 255 in front of the existing setting. For example if you have a setting of 27 112 0 50 50, you might change it to 3 27 112 0 50 50. If the problem is with the cash drawer itself, contact the manufacturer of the device for assistance. |