BankReconciliationGuide > Bank Reconciliation > Bank Reconciliation Period End and Maintenance > Troubleshooting: Bank Reconciliation Period End and Maintenance
Troubleshooting: Bank Reconciliation Period End and Maintenance
At times, problems or errors can occur that are simple to fix without contacting Customer Support. Here, we indicate some common problems and ways to correct them. If you do not find what you are looking for in this topic, refer to the help options in the Denali Help topic and/or check the Documentation section of our Customer Service Center before you contact Customer Support. If you would like to offer suggestions for additions to our Troubleshooting topic, please email us at documentation@cougarmtn.com.
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A couple of my bank accounts are out of balance by a few pennies. What is the easiest way to force them into balance?
Use the rebuild account totals function. For more information, see Rebuilding Bank Account Totals for more information.
I do not need to keep old voided activity. What is the best way to delete it?
The best way to delete old unwanted data is to purge it. For information on purging data, see Purging Cleared or Voided Bank Activity.
Published date: 05/21/2021