SalesCS > Sales > Miscellaneous > Sales Payment Refunds window
 
Sales Payment Refunds window
This window appears when you use TSYS® Genius™ to issue credit card returns. You must know the original invoice number to process a credit card return. All the fields in the window are read-only except for the Invoice Number field.
Return Amount 
This is the total negative balance amount from the Sales Entry window.
Invoice Number 
Type the original invoice number. This can be found on the receipt or invoice.
Customer Number 
After you enter the invoice number, this field displays the customer number.
Invoice Date 
After you enter the invoice number, this field displays the invoice date.
Invoice Total 
After you enter the invoice number, this field displays the invoice total.
Authorized Payment Amount 
After you enter the invoice number, this field displays the original payment amount.
Published date: 11/22/2021