Sales Payment Refunds window
This window appears when you use TSYS® Genius™ to issue credit card returns. You must know the original invoice number to process a credit card return. All the fields in the window are read-only except for the Invoice Number field.
Return Amount
This is the total negative balance amount from the Sales Entry window.
Invoice Number
Type the original invoice number. This can be found on the receipt or invoice.
Customer Number
After you enter the invoice number, this field displays the customer number.
Invoice Date
After you enter the invoice number, this field displays the invoice date.
Invoice Total
After you enter the invoice number, this field displays the invoice total.
Authorized Payment Amount
After you enter the invoice number, this field displays the original payment amount.
Related Topics
Published date: 11/22/2021