By default, if you have Accounts Receivable installed and Sales is integrated to it, a customer’s shipping address is taken from the address on the Billing/Shipping tab of the customers AR Customers window. However, you can change the shipping address for this transaction only or for all future transactions without exiting the sales entry windows.

The shipping address is only visible if your System Administrator set up the sales entry layout to allow it (see Setting Up the Sales Entry Windows).

You can have multiple shipping addresses for each customer and can select which to use for each order. You can also change or add new shipping addresses at any time. If you wish to add multiple shipping addresses for this customer, refer to Creating Multiple Shipping Addresses for the Customer for instructions.

The instructions in these topics assume you are in one of the sales entry windows.