Tracking and Handling Checks with Insufficient Funds

SalesGuide > Sales > Setting Up the Sales Module > Tracking and Handling Checks with Insufficient Funds

Any business that accepts checks as payment might have to confront the issue of non-sufficient funds (NSF) checks. With Denali, you can track customer and bank information when you receive an NSF check. If the same customer attempts to present a check again, the system displays a warning and you can address the issue with the customer.

To maintain information for a non-sufficient funds check:

1 In the Sales module, select Options > Set Up Handling of Flagged Checks from the left navigation pane.

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2 Complete the customer and check information in the window.

3 Once you contact the customer about the check, select the check box in the Contacted? column.

4 After the check is settled, select the check box in the Settled? column.

At period end, you can purge the settled checks from the system.