If you need to adjust the balance of customers in payer/payee relationships, use a Transaction Code that begins with a 5 to complete a customer credit. If you adjust a transaction attached to a payer, the amount of the adjustment will move to the payee.

If you need to completely remove a payee balance, all payer balances must be moved to the payee and then the payee balance adjusted.

You can only adjust payer balances in Accounts Receivable.